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Receptionist

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Home » About Our Agency » Careers at Atlas » Receptionist

We are currently looking for a highly motivated insurance professional to join our team as a Receptionist.

The Receptionist serves as the first point of contact for clients, visitors, and vendors, providing a welcoming and professional presence at the front desk.

This role is responsible for managing incoming calls,
handling administrative tasks, and ensuring smooth office operations. The Receptionist plays a key role in creating a positive first impression while supporting the team with clerical duties and organizational tasks.

ESSENTIAL FUNCTIONS:
  • Front Desk and Client Interaction:
    • Greet and welcome visitors in a friendly and professional manner, directing them to the appropriate person or division.
    • Answer, screen, and route incoming calls promptly and efficiently.
    • Maintain a clean and organized reception and kitchen area to create a welcoming environment.
  • Administrative Support:
    • Manage and distribute incoming and outgoing mail, packages, and deliveries.
    • Assist with scheduling conference room reservations.
    • Maintaining carrier log-in needs for employees
  • Office Coordination and Communication:
    • Assist with internal communications, including company announcements.
    • Support various divisions with data entry, document preparation, and small projects.
    • Help coordinate office events, meetings, and visitor accommodations.
  • Customer Service and Assistance:
    • Respond to general inquiries via phone, email, and in person, providing accurate information and assistance.
    • Assist clients with basic requests and direct them to the appropriate team member when necessary.
  • Technology and System Management:
    • Utilize office software and management systems to maintain records and process administrative tasks.
    • Troubleshoot minor office equipment issues and coordinate with IT or vendors for repairs.
  • Other Duties and responsibilities as assigned
REQUIRED SKILLS AND ABILITIES:
  • Experience: 1-2 years of experience in a receptionist, administrative, or customer service role.
  • Technical Skills: Proficiency in MS Office Suite (Word, Excel, Outlook) and ability to learn office management systems.
  • Communication Skills: Strong verbal and written communication skills to interact professionally with clients, visitors, and staff.
  • Organizational Skills: Excellent attention to detail, time management, and ability to multitask in a fast-paced environment.
  • Customer Service: Friendly, professional demeanor with a strong commitment to providing excellent service.
  • Problem-Solving: Ability to handle minor office issues independently and escalate concerns when necessary.
PHYSICAL REQUIREMENTS:
  • Prolonged periods of sitting and working on a computer.
  • Ability to lift up to 20 pounds for office supply management.
  • Frequent walking or standing to assist visitors and manage office tasks.
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Company Benefits

Join our team and enjoy these benefits as you take your career to the next level.

  • 401(k)
  • Dental
  • Vision
  • Medical
  • Paid Vacation
  • Paid Holidays

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